Yesb Asia Privacy Policy — Your Data Complete Security Guide

1. Introduction

Yesb Asia (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally licensed online gaming and entertainment platform built specifically for users in Bangladesh. This Privacy Policy applies to our website, mobile app, and all digital services.

We believe you should have full control over your personal information. In this Privacy Policy, we clearly explain what data Yesb Asia collects, why it is collected, how it is used, and how securely it is stored.

This policy has been prepared in English to ensure our Bangladeshi members can easily understand everything. Yesb Asia reserves the right to update this Privacy Policy at any time, and members will be notified of any changes.

2. Information We Collect

Yesb Asia only collects information that is necessary to provide our services. We never collect excessive or unnecessary data. The table below details what is collected:

In addition to the above, if you contact our support team, the content of that interaction may also be recorded for service quality improvement purposes.

3. How We Use Your Information

Yesb Asia uses collected information solely for the specific purposes listed below. Data is never used for unauthorized purposes:

• Account Management: For registration, login, identity verification, and account security.
• Financial Transactions: For processing deposits, handling withdrawals, and maintaining transaction history.
• Customer Service: To resolve your questions, complaints, and issues quickly.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Service Improvement: To analyze usage patterns and deliver a better gaming experience.
• Legal Obligations: To meet regulatory requirements and comply with AML policies.
• Promotional Communications: To send you bonus and offer notifications, with your consent.

Important: Yesb Asia never transfers your data to third parties for advertising purposes. We do not believe in data brokering.

4. Data Sharing & Third Parties

Yesb Asia does not generally share your personal information with third parties. However, limited disclosure may occur in the following circumstances:

• Payment Providers: To process deposits and withdrawals, necessary information is shared with payment providers such as bKash, Nagad, Rocket, and others.
• Game Software Providers: Third-party game providers may receive the minimum necessary information — solely for the purpose of operating the games.
• Law Enforcement Agencies: Information may be disclosed when legally required by court order or government directive.
• AML Authority: In compliance with anti-money laundering laws, information on suspicious transactions may be reported to the relevant regulatory authorities.

Third-party service providers are contractually bound to uphold Yesb Asia's privacy standards. They may only use the information provided for its specified purpose.

5. Security Measures

Yesb Asia employs industry-leading technical and organizational measures to protect your data. The core components of our security framework are:

• 256-bit SSL Encryption: All data transmissions are protected by the highest level of encryption, equivalent to the standards used in the banking sector.
• Two-Factor Authentication (2FA): An additional layer of security is applied when accessing your account.
• Firewall & DDoS Protection: Advanced network security measures are active around the clock.
• Regular Security Audits: An independent team of third-party experts regularly audits our systems.
• Restricted Access Policy: Only authorized personnel can access your data, and their activity is logged at all times.
• Data Center Security: Data is stored in secure, certified data centers.

6. Cookie Policy

Yesb Asia uses cookies and similar tracking technologies on your browser. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Essential for core platform functionality — including login sessions, security tokens, and similar features. These cannot be disabled.
• Performance Cookies: To understand which pages receive the most visits and where issues arise — helping us improve service quality.
• Functional Cookies: To remember your preferred language, settings, and personalized experience.
• Analytics Cookies: To understand how the platform is used — these do not identify you personally.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent Yesb Asia from functioning properly.

7. Your Data Rights

Every registered member of Yesb Asia has the following rights over their personal data:

• Right to Access: If you would like to know what information we hold about you, submit a request — we will respond within 30 days.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data. However, some information may need to be retained for a specified period due to legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted for specific purposes.
• Right to Opt Out of Promotions: You can opt out of marketing communications at any time.
• Data Portability: You may request a copy of your personal data.

To exercise any of the rights listed above, please contact our support team. We generally aim to respond within 30 days.

8. Data Retention Period

Yesb Asia does not retain data longer than necessary. Retention periods for different types of information are outlined below:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure — as required by AML regulations.
• Support Contact: 2 years from the date of last contact.
• Cookies & Session Data: Immediately after the session ends, or up to a maximum of 12 months.
• Marketing Data: Deleted immediately upon opt-out.

Once the designated retention period has ended, Yesb Asia securely deletes or anonymizes your data so that you can no longer be identified in any way.

9. Protection of Minors

Yesb Asia strictly refrains from providing services to anyone under the age of 18. This is not only our policy position — it is also a legal obligation.

• Age is verified at the time of registration and reconfirmed during the KYC process.
• If an underage account is identified, it will be suspended immediately.
• Any information collected from minors will be deleted immediately.

10. Changes to Privacy Policy

Yesb Asia reserves the right to update this Privacy Policy at any time. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be displayed on the website for any significant changes.
• We will attempt to send notifications to registered members via email.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with any changes.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to Yesb Asia's dedicated privacy team. We are available 24/7, 7 days a week.

• Live Chat: Click the chat icon in the bottom-right corner of any page on the platform.
• Email: [email protected]
• FAQ: For answers to common questions FAQ Page View.
• Responsible Gaming: For gaming-related support Responsible Gaming View page.